COMMCON: Thrive Amidst Stress with Emotional Intelligence


Public relations has been consistently ranked in the top 25 lists of stressful jobs, hitting #8 in the 2019 CareerCast “Most Stressful Careers”. How can emotional intelligence help you address the tolls of this fast-paced career where you deal daily with things that are out of your control, ambiguous in nature and, often, addressing one crisis or another?

With a remote workforce isolated from the pandemic and coping with new forms of stress or depression, emotional intelligence has become even more paramount for a workforce already struggling with employee engagement. According to Gallup, less than one-third of American workers say they’re engaged on the job.

Prior to the pandemic, a 2019 survey showed that 82% of employees would “consider leaving their job for a more empathetic organization,” while 78% would “work longer hours for a more empathic employer.” A Yale study of nearly 15,000 employees from a variety of industries found that a supervisor’s emotional intelligence and behavior was connected to employee creativity and innovation.

Join us at noon on Friday, November 5 for “Thrive Amidst Stress with Emotional Intelligence.” This panel of professionals from different backgrounds has some tips, tricks and advice that will help you improve your emotional intelligence and resilience. Attendees will learn:

  • What emotional intelligence is
  • Why PR practitioners need it
  • How to cultivate emotional intelligence skills
  • How to employ your emotional intelligence when the other party doesn’t (seem to) have it

About the Presenters

Diana Steeble is a co-owner of PRR, a Seattle-headquartered firm at the nexus of social marketing and community engagement that fosters healthier, more cohesive, equitable, informed, and engaged communities. With a 20-year tenure in the industry, Diana serves as PRR’s National Healthcare Lead. Winner of a coveted spot on PR Week’s national “40 Under 40” list and profiled in Communications World magazine as one of the “best of the best,” Diana uses her communications skills to benefit clients who contribute to the greater good. She and her team have won hundreds of local, national, and international awards for their work including multiple Public Relations Society of America (PRSA) Silver Anvils and International Association of Business Communicators (IABC) Gold Quills. Previously, Diana served as Vice President of MSL Seattle (part of Publicis Groupe). Diana is a member of the PRSA Counselors Academy. Diana received her Bachelor of Arts degree with honors from Mount Holyoke College.

Jennifer Hawton is an award-winning strategic public relations and marketing communications manager with experience positioning and promoting transportation, industrial and biomedical products into key markets. She has a 20+ year tenure in the industry, most recently with Boeing. She holds a master’s degree in Communications and Leadership from Gonzaga University and is serving as an adjunct professor there.

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