What Is Your Team Charter?

concerned ethnic man watching smartphone on cozy armchair at home

Especially in the remote work era, it’s important for managers to establish clear guidelines and expectations with their teams.

I’m urging leaders to rethink the practice of “unwritten” rules when managing people.

Examples include:

  • “When Pat emails you, they expect you to respond in less than 10 minutes. Doesn’t matter if it’s on nights or weekends either.”
  • “Taking a vacation on Pat’s team is generally frowned upon. And if you do go on vacation, they expect you to check email at least once per day.”
  • “Pat typically schedules Noon meetings so don’t schedule any lunchtime appointments.”

Do these look familiar? Aren’t these “rules” mentally and physically exhausting? Respondents to a recent Gallup poll agree. According to Gallup, “lack of role clarity,” and “lack of communication and support from the manager,” are two burnout warning signs.

How to solve it? Turn those unwritten rules into ones that are honest and transparent.

My “Workplace Wellness” column for March’s PRSA’s Strategies and Tactics focuses on the importance of creating a team charter.

Let’s treat our colleagues and teams like professionals!

Be safe. Be kind. Be well.


Mark Mohammadpour, APR, is a strategic-communications executive, certified personal trainer and health coach. His company, Chasing the Sun, offers health coaching tailored for PR professionals. Visit chasingthesunpdx.com, email him at mark@chasingthesunpdx.com, listen to his podcast at anchor.fm/markmoh, or follow him on Instagram or Twitter @markmoh.

Published by Mark Mohammadpour, APR, CPT, CHC (he/him)

An accredited communications executive and certified health coach and personal trainer, Mark Mohammadpour’s (he/him) mission is to empower public relations professionals to prioritize their well-being so they can shine in the family room and the board room. Mark started a journey that led him to lose and keep off more than 150 pounds more than a decade ago. Through that journey, he has developed a practical and actionable approach to help people stay mentally and physically resilient. Before launching Chasing the Sun, Mark was an executive at Weber Shandwick and Edelman, leading award-winning public relations campaigns for global brands, including Adobe, Microsoft, Samsung, and the U.S. Army. Mark served as the PRSA Oregon Chapter president in 2016, is the “Workplace Wellness” columnist for PRSA’s Strategies & Tactics, and was honored to be named an Olga M. Haley Mentorship Award of Distinction recipient in 2020. A proud and lifelong Portland, Oregon-metro area resident, Mark is a graduate of the University of Portland.

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